We're proud of our team! Check them out on this page. We take the opportunity to work on your automotive issues seriously. Our goal is for you to have a great customer service experience. If we succeed, please consider sharing your experience with others by providing us a testimonial.
All of our employees are ASE certified technicians and our shop has been AAA approved for over 8 years. Weare also a member of the NAPA Autocare Center Group.Our main focus is customer satisfaction. We stand behind our repairs for 12 month or 12,000 miles with a nationwide warranty. With this warranty, we work with over 10,000 members across the country to help you with your needs.
Family owned business who's clients are just like family. We started with a 2 Bay Shop and now we are a 4 bay automotive facility with ASE Certified Technicians doing all types of automotive repairs as well as doing the state Emissions test. We have a clean office with complimentary beverages, snacks and free Wi-Fi for those waiting on repairs, however we offer shuttle service to and from our shop if need be, within a reasonable distance. We are a child and pet friendly facility and will go the extra mile for You. We are proud of the business we have built and very proud to have provided the best service to over 3587 clients over time. We look forward to showing you the same high level of service the next time you visit us.
In business since early 70's as an import shop with 2 employees , now with state of the art shop with 14 employees that can handle a minor oil change to complex electric and computer problems on your domestic or import cars
John the Muffler Man is a family business, operated by four generations of the Kopcas. Our philosophy is to treat each customer like a member of the family. Lots of our customers have been coming back for many years, because they've come to expect high-quality work at reasonable prices, delivered in a friendly, no-pressure manner. We believe that each customer is important and deserves to be treated with respect.
It all started more than 65 years ago, when John Kopca (Gramps) opened up an automotive service station called Kopca Automotive. His son Richard (Dick Sr.) worked for the shop as a mechanic, and his daughter Liz ran the front desk. In 1968, John changed the name to what it is today: John the Muffler Man, at the suggestion of a salesman who thought the name might bring in more business.
By the late 1970s, Richard's son--also named Richard (Dick Jr.) was working at the shop full-time, too. In 1986, John retired, and Dick Sr. took over management of the business.
Ownership of John the Muffler Man passed to the third generation, Dick Kopca Jr., in 2004. Dick knew the time was right to expand the business: he added two additional service bays, invested in new equipment and brought on more technicians. This enabled John the Muffler Man to begin servicing brakes, suspension and general automotive service needs.
Meanwhile, Dick's son Michael joined the team in 2005, and recently completed his formal education as an automotive service technician. He's the fourth generation of Kopcas, poised to carry on the excellent service reputation earned by his great-grandfather, his grandfather and his dad.