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Milwaukee Area NAPA AutoCare Association

John the Muffler Man

Address

2313 W. Wells St.
Milwaukee, WI 53233

Phone: 414-344-2740
Email: treverw.jtmm@sbcglobal.net
Website: www.johnthemufflerman.net

Hours: Mon, Tue, Wed, Fri 8 AM - 5 PM
Thurs 8 AM - 7 PM
Sat 8 AM - 2 PM

Description

John the Muffler Man is a family business, operated by four generations of the Kopcas. Our philosophy is to treat each customer like a member of the family. Lots of our customers have been coming back for many years, because they've come to expect high-quality work at reasonable prices, delivered in a friendly, no-pressure manner. We believe that each customer is important and deserves to be treated with respect. It all started more than 65 years ago, when John Kopca (Gramps) opened up an automotive service station called Kopca Automotive. His son Richard (Dick Sr.) worked for the shop as a mechanic, and his daughter Liz ran the front desk. In 1968, John changed the name to what it is today: John the Muffler Man, at the suggestion of a salesman who thought the name might bring in more business. By the late 1970s, Richard's son--also named Richard (Dick Jr.) was working at the shop full-time, too. In 1986, John retired, and Dick Sr. took over management of the business. Ownership of John the Muffler Man passed to the third generation, Dick Kopca Jr., in 2004. Dick knew the time was right to expand the business: he added two additional service bays, invested in new equipment and brought on more technicians. This enabled John the Muffler Man to begin servicing brakes, suspension and general automotive service needs. Meanwhile, Dick's son Michael joined the team in 2005, and recently completed his formal education as an automotive service technician. He's the fourth generation of Kopcas, poised to carry on the excellent service reputation earned by his great-grandfather, his grandfather and his dad.

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